Miss, I really apologise about what I said. I didn't mean to offend you in any way. It's just that...where I come from, we didn't have any AIs, and robots couldn't talk or think for themselves.

I really, really am sorry.

[She does feel very mean and horrible about it. Plus, there's a sinking feeling in her gut when she hears "robots and non humans". What did this person mean by that?]